Privacy Policy

Effective Date: 01/12/2025

Last Updated: 01/12/2025

FinXplor Limited (“FinXplor”, “we”, “us”, or “our”) is committed to protecting the privacy, confidentiality, and security of personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website (www.finxplor.com), engage with our services, or interact with us in a business capacity.

FinXplor operates as a B2B2C financial and payment services technology infrastructure provider and processes personal data primarily on behalf of its partners.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

Visitors to the FinXplor website
Business partners, clients, and prospects
Users interacting with FinXplor services through partner platforms
Communications via email, web forms, demos, and events

This policy does not apply to end-user applications operated by FinXplor’s partners, which are governed by their own privacy policies.

2. Information We Collect

2.1 Information You Provide Directly

Name, job title, and company name
Business email address and phone number
Contact details submitted through forms or demo requests
Information shared during onboarding or commercial discussions

2.2 Automatically Collected Information

IP address
Browser type and device information
Pages visited and interaction data
Cookies and similar tracking technologies

2.3 Information Processed on Behalf of Partners

Transaction identifiers
Payment and settlement metadata
Compliance and risk-related data

In such cases, FinXplor acts as a data processor, and the partner acts as the data controller.

3. How We Use Information

To operate and improve our website and services
To respond to inquiries, demos, and partnership requests
To onboard and support business clients
To meet legal, regulatory, and compliance obligations
To prevent fraud, abuse, and security incidents
To conduct analytics and performance monitoring

We do not sell personal data to third parties.

4. Legal Basis for Processing

Performance of a contract
Legitimate business interests
Compliance with legal or regulatory obligations
Consent (where required by law)

5. Disclosure of Information

Trusted service providers and technology partners
Financial institutions, compliance vendors, and regulators (where required)
Law enforcement or government authorities, when legally obligated

All third parties are required to maintain appropriate confidentiality and security controls.

6. Data Security

Encryption of data in transit and at rest
Secure cloud infrastructure
Role-based access controls
Continuous monitoring and audit logging
Regular security assessments

Despite our safeguards, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

Fulfill the purposes outlined in this policy
Meet legal, regulatory, and compliance requirements
Resolve disputes and enforce agreements

Data is securely deleted or anonymized when no longer required.

8. Cookies & Tracking Technologies

Improve website functionality
Analyze site usage
Enhance user experience

You may control cookie preferences through your browser settings. Disabling cookies may affect certain website features.

9. International Data Transfers

FinXplor operates globally. Personal data may be transferred and processed in countries outside your jurisdiction. We ensure such transfers comply with applicable data protection laws and include appropriate safeguards.

10. Your Rights

Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent (where applicable)
Request data portability

Requests can be submitted using the contact details below.

11. Regulatory Compliance

Canada’s PIPEDA
GDPR principles (where applicable)
Other applicable regional data protection regulations

12. Third-Party Links

Our website may contain links to third-party websites. FinXplor is not responsible for the privacy practices or content of such websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website constitutes acceptance of the revised policy.